No Show / Cancellation Policy
Your appointment is reserved especially for you. We value your business and ask that you respect our scheduling policies.
When booking an appointment a credit card must be kept on file. Should you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid any cancellation fee.
Any cancellations made less than 24 hours before your scheduled appointment will result in a cancellation fee for 60% of the amount of your scheduled service. If no notice is given whatsoever or you are 15 minutes or more late the full amount for the scheduled service will be charged to your credit card on file.
Healing Hands takes pride in keeping our establishment fully clean and sanitized. We perform daily sanitization after each and every client to protect our staff and clients. Mask wearing is also required by staff and guests. We are COVID Compliant.
While we make every effort to make our clients as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, or packages.