No Show / Cancellation Policy
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. When booking an appointment a credit card must be kept on file. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours notice are subject to a cancellation fee equivalent to the total of the scheduled service. Clients who miss their appointment without giving any prior notification or are more than 15 minutes late, will be charged in full for the scheduled service as well. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you schedule your appointment with us, you are agreeing to this policy.
Healing Hands takes pride in keeping our establishment fully clean and sanitized. We perform daily sanitization after each and every client to protect our staff and clients. Mask wearing is also required by staff and guests. We are COVID Compliant.